Dell Service: Outstanding

Oct. 12th I wrote about Dell recalling some laptop power supplies. I actually filled out the form late Sunday night/Monday AM, and I got it in the mail today. Two and a half days, which is just amazing.

They included a return address label to ship the old one back (going to use them as room heaters?), and it had my name and address pre-filled in the return addy block. Very slick.

Anyway, an unsolicited endorsement of Dell.