Hallway Four and ‘customer service’

In the ‘why didn’t I say that’ category goes Hallway Four: The customer is always right when… « Hallway Four

The picture of The Customer is Always Right poster is dead-on.


  1. Thanks, Gruntdoc. I thought it was a pretty hilarious menu page and, of course, thought immediately of how useful it would be in the ED. Luckily, I was a good tourist – had my camera in hand at all times!

  2. Being a finance guy, I found the “pays with cash” condition very compelling.

  3. darn. you linked it first. i think the phrasing is a bit off but RIGHT ON otherwise.

  4. TheNewGuy says:

    There’s no way we’ll ever meet everybody’s expectations… so I simply do my best, and let the malcontent, nothing-is-ever-good-enough crowd complain to the people whose job it is to receive such complaints.

    If I can’t defuse them, and they insist on showing their butt, I move on and don’t worry about it.