2+2=7? Seven things you may not know about Press Ganey Statistics
Posted by GruntDoc on 24th September 2010
…The time you spend with critically ill patients may make another department’s satisfaction scores better . . . while making yours worse…
via 2+2=7? Seven things you may not know about Press Ganey Statistics.
A nice evaluation of Press Ganey and its current application in the Emergency Department.
I have No Idea why hospitals pay for this service, when they could do it themselves for a lot less moolah, have much higher data capture rates, and get actually usable data.
Posted in Medicine, Policy | 1 Comment »