Archives for January 31, 2012

American Airlines, this is a problem

Dear AA,

I appreciate all the good to great service over the years, so this is why, in the spirit of improving our relationship, I offer this constructive criticism:

For those unfamiliar with DFW, the gates are always related to the terminal. So the terminal being B and the gate starting with D, that’s a disconnect.

I figured it out, but only after asking a terminal B curbside bag fellow which was real, and the answer was that the Terminal B was incorrect, it was supposed to be D.

No harm, no foul. A learning experience. From a friend.

Doc Fix Just Got More Expensive

Sustainable. They keep using that word. I do not think it means what they think it means…

Permanent repeal of the flawed Medicare payment formula known as the Sustainable Growth Rate just got a lot more expensive….

via Doc Fix Just Got More Expensive – Margot Sanger-Katz –