Trying to avoid a painfully long wait in the ER?
One local hospital system is publicly sharing the current average wait time to see a doctor at all its emergency departments.
Akron General Health System recently began advertising up-to-the-minute wait times for its emergency rooms on billboards throughout town.
Six digital billboards in Akron are automatically updated every 20 minutes to show current average wait times to see a doctor …
The average times are computer generated, based on current patient information from the health systems’ electronic medical records…
I think this isn’t terrible, as long as there’s some education that a) these are average times and that b) if you have a real emergency you go to the head of the line.
Oddly, I think this is different than the (currently boutique) practice of scheduling an appointment at an ED over the internet. I think if you have the time to schedule your emergency, you don’t have one. So, get a doctor and go there.
Bring on the ‘average wait times’, but make sure the same display is visible in the waiting room!