As I wrote previously, I had a problem with paper feeding on my HP printer, and was promised a replacement. It arrived last week, and after a moments’ surprise that the lid and plastic trim weren’t included (reading the instructions helps; it gave very detailed instructions on how to remove them from the old and place them onto the new), it was up and running.
 
And, the driver disk that arrived a day later is pretty nice, too. So, HP promised and delivered.