It’s 2007. Time to update the procedures…
From: customerservice@acep.org
Subject: ACEP Bookstore Order Confirmation
Date: June 16, 2007 1:28:16 AM CDT
To: (me)Thank you for your order.
Your order has been submitted to ACEP Customer Service for final processing and shipping. Most orders are shipped within 2 business days. Delivery for all orders is dependent on product availability. If your order is delayed, we will notify you by postcard as soon as possible to determine the proper remedy. If you have any questions or comments, please send an email to customerservice@acep.org or call during business hours at…
Hmm, they have my email address, but they’ll send me a postcard if it’s not in stock? Goofy.
It’s likely that the item WILL be in stock by the time the post card arrives by snail mail.
If your order is delayed, the postcard sent by snail mail will arrive AFTER you receive the full order.
That should be obvious!