November 21, 2024

In the ‘why didn’t I say that’ category goes Hallway Four: The customer is always right when… « Hallway Four

The picture of The Customer is Always Right poster is dead-on.

4 thoughts on “Hallway Four and ‘customer service’

  1. Thanks, Gruntdoc. I thought it was a pretty hilarious menu page and, of course, thought immediately of how useful it would be in the ED. Luckily, I was a good tourist – had my camera in hand at all times!

  2. There’s no way we’ll ever meet everybody’s expectations… so I simply do my best, and let the malcontent, nothing-is-ever-good-enough crowd complain to the people whose job it is to receive such complaints.

    If I can’t defuse them, and they insist on showing their butt, I move on and don’t worry about it.

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