I once worked with a psychiatrist who called listening the most underrated skill, and his words are truer now than ever. Listening is hard work; too often, we just wait for our turn to talk. And that’s if we’re being polite. We don’t talk to each other; we talk at each other or sometimes over each other in the loudest voice possible.
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I concur. The hardest part of being an effective investigator is listening to witnesses and suspects. I got very good at it but, according to my wife, that skill never transitioned out of the interview room!!!
A good listener is always appreciated. Some days I’m better at it than others — but I keep trying!
This is very true. Painfully true. Great post – thanks for sharing.